FAQ

Frequently Asked Questions

Find quick answers to common questions about our products, shipping, orders, and policies. If you need any further assistance, our customer support team is always ready to help at support@funletoys.com.

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Shipping & Delivery

Do you ship internationally?

At this time, we only ship orders to customers within the United States and Canada. We do not ship to other countries or territories. We hope to expand our shipping regions in the future.

How long will it take to receive my order?

Orders will be processed in 2–4 business days.
• Standard US Shipping: Takes 7–12 business days after dispatch.
• Standard Canada Shipping: Takes 8–12 business days after dispatch.

How can I track my package?

Once your package ships, you will automatically receive a shipping confirmation email with your dedicated tracking link.

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Product Questions

What are your products for?

We sell sensory fidget toys, calming healing toys, and minimalist desk decor. They are great for stress relief, restoring focus, and easing overstimulation for adults and students. Perfect for your office desk, study table, and daily relaxation.

Are your fidget toys safe?

Our toys comply with US toy safety standards. Some items contain small parts and are NOT suitable for children under 5 years old due to choking hazards. Please check each product page for specific age recommendations.

Can these toys help with anxiety or ADHD?

Our sensory toys are designed as calming tools to help relieve stress and improve focus. They are not medical devices and cannot replace professional medical treatment.

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Orders & Payment

What payment methods do you accept?

We accept Paypal, Visa, Mastercard, American Express (Amex), Apple Pay, Shop Pay, and Google Pay. All transactions are securely charged in USD.

Can I modify or cancel my order after checkout?

Order modification or cancellation requests must be submitted within 12 hours after purchase. Once the package has been dispatched, we can no longer modify or cancel your order.

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Returns & Refunds

What is your return policy?

We do not accept returns or exchanges unless your package arrives damaged or quality issue. If your package arrives damaged, please send clear photos and unboxing videos taken immediately upon receipt to support@funletoys.com.

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