Terms of service

Terms of Service

Last updated: October 14, 2026

Website: funletoys.com

Brand: Funletoys

Welcome to Funletoys. These Terms of Service ("Terms") govern your access to and use of our website (the "Site") and your purchase of products from us.

By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully before submitting any order.

1. About Us

Funletoys is operated by FunleToys Trade Limited, a company registered in Hong Kong. References to "Funletoys," "we," "us," or "our" refer to FunleToys Trade Limited.

For customer support, order assistance, or policy inquiries, contact our team at support@funletoys.com.

2. Eligibility & Age Requirements

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to place an order through the Site.

If you are under the age of majority, you may browse the Site only under the direct supervision of a parent or legal guardian.

3. Products, Specifications & Accuracy

We make reasonable efforts to display product specifications, dimensions, materials, color variations, and pricing as accurately as possible.

  • Manufacturing & Display Variations: Minor visual discrepancies may occur between product images and physical goods due to factory production tolerances, batch adjustments, lighting, or individual monitor calibrations.

  • Availability & Updates: We reserve the right to correct typographical errors, update product descriptions, discontinue items, or adjust available quantities at any time without prior notice.

  • Pricing & Data Errors: If a technical or human error materially affects an item's pricing or inventory availability, we will contact you to confirm whether you wish to proceed with the corrected terms or cancel the order for a full refund.

4. Orders, Pricing & Merchant Right of Refusal

Order Acceptance

All submitted orders are subject to acceptance, inventory confirmation, fraud detection screening, and payment authorization. An order confirmation email reflects receipt of your request, not a binding acceptance of the sale.

Merchant Right to Limit Quantities and Cancel Orders

We reserve the right to refuse, restrict, or cancel any order at our sole discretion for legitimate commercial, logistical, or regulatory reasons, including but not limited to:

  • Suspected fraud, unauthorized payment methods, or suspicious checkout activities;

  • Inventory exhaustion, supplier discontinuation, or pricing inaccuracies;

  • Destination carrier service limitations or regional logistical embargos;

  • Customs Compliance Limitations: Orders exceeding personal-use thresholds or risking classification as unauthorized commercial freight shipments (especially under Canadian CBSA cross-border guidelines);

  • Abnormal Order Volumes: Orders placed by dealers, resellers, or unauthorized distributors.

If we cancel an order after payment has been authorized, we will notify you via the email address provided at checkout and issue a full refund to your original payment method.

Currencies & Taxes

Unless expressly indicated otherwise on regional store versions, default product prices are displayed in US Dollars (USD) or local currency equivalents through our multi-currency checkout. All final shipping charges, duties, and applicable sales taxes will be calculated and clearly displayed before payment confirmation.

5. Customs, Import Duties & Cross-Border Compliance

United States Orders

Shipments to the United States are imported under standard personal exemption guidelines (Section 321 entry). Where required by law, US state and local sales taxes are calculated during checkout. Customers in the United States are generally not required to pay additional customs duties upon arrival.

Canadian Orders (CBSA & Anti-Commercial Clearance Guidelines)

Cross-border shipments to Canada are subject to the rigorous entry standards of the Canada Border Services Agency (CBSA):

  • Delivered Duty Paid (DDP): Where applicable, standard consumer orders are fulfilled with customs handling and relevant taxes settled prior to delivery to ensure direct doorstep transit.

  • Strict Personal-Use Parcel Limits: Canadian B2C postal customs clearance strictly applies to personal consumer goods ("Casual Goods"). In accordance with CBSA anti-splitting and personal import standards, importing multiple units of identical products risks immediate reclassification as commercial freight, which incurs heavy brokerage fees and formal customs holds.

  • Order Splitting & Merchant Intervention: If an order to Canada contains multiple quantities of the same item, Funletoys reserves the right to deliver the items in separate parcels dispatched across staggered shipping dates, or to cancel the order with a full refund to protect the customer from unexpected commercial customs intervention.

  • Accurate Recipient Details: Canadian shipments require the recipient's legal first and last name. We are not liable for customs delays or failed handovers resulting from initials, aliases, or incomplete names.

Unexpected Duty Notices: If a local courier asks you to pay unexpected customs fees before release, please reach out to support@funletoys.com before issuing payment so we can review the courier record.

6. Shipping & Fulfillment

Dispatch timelines, delivery estimates, carrier methods, and parcel routing are set forth in our Shipping Policy, which is incorporated by reference into these Terms.

  • All delivery timeframes are estimates only and are not guaranteed delivery dates.

  • We are not liable for courier transit delays arising from customs inspections, extreme weather events, transportation strikes, or peak seasonal carrier backlogs.

7. Returns, Refunds & Cancellations

All customer cancellations, returns, and refund requests are governed by our Return & Refund Policy. Please review those terms prior to purchase. Nothing in these Terms or our return policies waives or diminishes any mandatory consumer protection remedies that cannot be lawfully excluded under your jurisdiction.

8. Intellectual Property Rights

All branding, visual assets, trademarks, original product copy, site design, images, and content displayed on funletoys.com are the exclusive property of FunleToys Trade Limited or licensed to us.

  • You may not copy, reproduce, scrape, alter, resell, or exploit any site content or product images without our prior written consent.

  • Third-party trademarks and trade names (including payment gateways, carrier logos, and platform standards) referenced on the Site belong to their respective proprietors.

9. Prohibited Uses & Conduct

You agree not to access or use the Site:

  • For any fraudulent, deceptive, or unlawful purpose;

  • To breach or circumvent the security, technical restrictions, or rate limits of our web architecture;

  • To introduce malicious software, trojans, bots, or unauthorized scraping scrapers;

  • To infringe upon our intellectual property or the legal rights of third parties;

  • To harvest customer data or execute unauthorized bulk payment requests.

We reserve the right to immediately terminate access and take legal action against users who violate these conduct standards.

10. Product Safety & Intended Use

  • Intended Purpose: Products sold on Funletoys are intended solely for personal desk amusement, stress relief, tactile focus, and sensory leisure. All items must be used in accordance with their respective product instructions, safety warnings, and component guidelines.

  • Safety Notices: Products containing small mechanical components, moving sliders, or magnets must be handled with appropriate care. Where a product specifies warnings (such as keeping away from pacemakers or small children), customers must observe those recommendations.

  • Discontinue Damaged Items: Do not continue using any item that shows structural damage, excessive wear, or physical defect.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • FunleToys Trade Limited and its directors, employees, and logistics partners shall not be held liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the Site or products purchased through it.

  • In no event shall our total aggregate liability arising out of or related to a purchase order exceed the total purchase amount actually paid by you for the specific transaction giving rise to the claim.

  • Nothing in this section restricts liability for fraud, willful misconduct, or any statutory consumer warranty that cannot be legally waived.

12. Governing Law & Dispute Resolution

These Terms and any non-contractual obligations or claims arising out of them are governed by and construed in accordance with the laws of Hong Kong, without regard to conflict-of-law principles.

Subject to any mandatory consumer protection rights that grant you access to local courts under your domestic law, any legal dispute arising from your use of the Site shall be submitted to the exclusive jurisdiction of the competent courts of Hong Kong.

13. Amendments to Terms

We reserve the right to revise or update these Terms periodically to reflect logistical adjustments, changes in relevant customs laws, or technological enhancements. The updated date at the top of this page indicates the latest revision. Any purchases finalized prior to an amendment remain subject to the terms active on the purchase date.

14. Severability & Entire Agreement

  • Severability: If any clause of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, that specific provision shall be enforced to the maximum extent permissible or severed, and all remaining provisions shall remain fully effective.

  • Entire Agreement: These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire legal agreement between you and FunleToys Trade Limited regarding your use of the Site.

15. Contact Customer Support

If you have questions, feedback, or require assistance regarding our Terms of Service or an active order:

  • Company: FunleToys Trade Limited

  • Brand Name: Funletoys

  • Customer Support: support@funletoys.com

  • Response Window: Within 2 business days (Monday – Saturday)